Privacy Policy for ImmersiZone

At ImmersiZone, we are fully dedicated to protecting your privacy and safeguarding your personal data whenever you interact with our platform, whether you are registering for an account, participating in virtual gaming events, purchasing virtual goods, or simply exploring our offerings. This Privacy Policy outlines how we collect, use, store, and protect your information. By using our services, you acknowledge and agree to the practices described in this document. Our goal is to provide an exciting, secure, and transparent experience for all members of our virtual games club.

When you sign up for an account, book an event, subscribe to newsletters, enter competitions, or contact our team for support, we collect personal information that you provide voluntarily. This may include your name, username, email address, phone number, physical address, date of birth, and payment details. If you choose to link your account to social media profiles or third-party platforms, we may also collect associated information, such as profile names, avatars, and preferences, depending on your privacy settings on those external platforms.

In addition to the information you provide, we automatically collect certain data when you visit our website, use our mobile applications, or participate in our virtual games and services. This technical data may include your IP address, device type, operating system, browser type, unique device identifiers, language preferences, time zone settings, pages you visit, time and date of visits, time spent on each section, and information about how you interact with the features of our club. We also collect data about your in-game activity, such as achievements, levels completed, items purchased, and communications with other players. This data is typically collected through cookies, analytics tools, and similar technologies to enhance functionality and improve your overall experience.

We use the personal information we collect for a variety of purposes that are essential to the operation of our virtual games club. This includes managing your membership, processing payments and transactions, delivering virtual goods or services, providing technical support, responding to your inquiries, and sending transactional communications such as booking confirmations or system updates. Where you have provided consent, we may also send you promotional messages, event invitations, newsletters, and special offers related to our services. Your data enables us to personalize your experience by offering content, features, and recommendations tailored to your interests and previous activity. In addition, we use data analytics to better understand user behavior, identify trends, improve our games and services, and ensure that our platform remains safe, secure, and enjoyable for all participants.

To help us deliver a high-quality service, we share your personal data only with trusted third-party partners. These include payment processors, cloud service providers, analytics firms, customer support partners, and marketing service providers who assist us in managing communications and promotional activities. Each of these partners is required to adhere to strict data protection obligations and is authorized to use your information only for purposes directly related to providing services on our behalf. Under no circumstances do we sell or rent your personal data to external entities for their independent marketing or commercial activities.

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This retention period includes the time required to provide services to you, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When your personal data is no longer needed, we take steps to securely delete or anonymize it so that it can no longer be linked to you.

You have specific rights regarding your personal data. These rights include the ability to request access to the information we hold about you, request corrections to inaccurate data, request deletion or restriction of your data under certain circumstances, and object to specific types of processing. Where we process your data based on consent, you have the right to withdraw that consent at any time. Additionally, you can opt out of receiving marketing messages without affecting your ability to use essential services and features of the club.

At ImmersiZone, we are committed to maintaining the security of your data. We implement appropriate technical and organizational measures designed to protect your information from unauthorized access, misuse, loss, or alteration. These measures include data encryption, secure storage solutions, access controls, regular reviews of security protocols, and staff training in data protection principles. While we do our best to protect your personal information, no system is entirely immune to potential security risks, and we encourage all users to take care when managing their accounts and sharing personal data online.

From time to time, we may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We encourage you to review this document periodically so that you remain informed about how your personal information is collected, used, and protected. Continued use of our services following any updates to this policy will indicate your acceptance of those changes.

If you have any questions about this Privacy Policy, your rights, or how your personal data is handled, we encourage you to contact ImmersiZone. We value your trust and are committed to being transparent, responsive, and respectful in all matters concerning your privacy. Our goal is to create a safe and enjoyable virtual environment where players can focus on having fun and connecting with others, knowing their personal information is treated with the utmost care and security.